OUR SHIPPING POLICY
What You Need to Know
Supplies & Plants
Orders -$19.99 Shipping Cost $5.99
Free Shipping on orders +$19.99
Shipping To Your Door
All of our door-to-door orders are sent by FedEx Priority Overnight or UPS. The shipping costs are:
Florida Only $24.99 (Exclude Panhandle)
Orders +$699 Free Shipping to your nearest Airport.
To Your Nearest Airport
Airport Pickup $59.00
We will email you the details of your carrier, flight, and arrival time. You must pick up the order from the airline’s cargo receiving office when it arrives.
Arrive Alive and Healthy Guarantee
We will replace or refund any discus that arrives DOA or unhealthy. All of our discus fish are individually bagged, triple bagged, and stapled for added protection. The shipping box will be insulated with heat or cold packs depending on your climate. The box will also be lined with heavy duty plastic on the inside.
If any of the fish in your order arrive DOA, please take a video and email them to If you need assistance with any part of your shipment, please contact us.
Important Details About Your Shipment
Please DO NOT OPEN THE BOX or any of the bags until your fish are next to their new home (your fish tank). Follow the directions from Acclimatization.